Oasis Society Raquel - Strappy Knot Heel

Free Shipping in the U.S. on Orders $60+.

Free International Shipping on orders $500+.

Order processing and shipping time depends on the item's warehouse location.

We can ship to any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

RETURN POLICY

Final Sale Policy: please note that:

• Personalized and dyed items
• Perishables, swimsuits, and personal care items including face masks
• Final sale items
• Items with any tags removed or packaging/seals opened cannot be returned at any time.

LOCAL RETURNS:

Rosa Apparel will accept returns for merchandise purchased from RosaApparel.com within 30 days of receipt.

All refunds will be issued to the original form of payment at the original selling price. Returns received after 30 days will not be accepted. Please note that shipping charges are non-refundable.  Returned items must be in their original condition, with tags attached, unworn, unwashed, and unaltered.

INTERNATIONAL RETURNS

Customers who need to make a return from outside the U.S. will be responsible for all duties, taxes, or brokerage fees. If you return or refuse an item and we are charged a tax, that duty or tax amount will be deducted from your order total before we process your refund. Please contact Customer Service if you need additional assistance.

You can request a return by logging into your account or by clicking on the link below:

Request a Return